Lost customers
Shoppers buy from the page that answers first. A quiet inbox sends them to another seller.
You are losing sales because of missed messages and late replies
That leads to quiet inboxes and customers who already bought somewhere else.
Missed opportunities
Messenger, Instagram, and WhatsApp fill up overnight. Unread chats are unpaid orders.
Repetitive tasks
Price, size, stock, and delivery get asked all day. Your team repeats the same reply.
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ITD Assistant replies to every customer so you can focus on growth
A social sales agent for the three inboxes where your buyers already talk.
Increased sales
ITD Assistant stays with every customer 24/7 and keeps the conversation moving toward an order.
Instant replies
Answers land on Facebook, Instagram, and WhatsApp in the customer’s own language, including Banglish.
Increased productivity
Routine questions are handled in the social inbox, so your team spends time on fulfillment and growth.
One assistant. Three inboxes.
ITD Assistant sells on Facebook Messenger, Instagram, and WhatsApp. Every conversation stays in a single social inbox.
Facebook Messenger
- Reply in the inbox the moment a shopper messages
- Answer comments, then continue the sale in Messenger
- Tag priority buyers and hand off to a human agent
- Answer Instagram DMs with price, size, and stock
- Reply to post comments in the customer’s language
- Keep fashion and product photos tied to the right SKU
- Quote products in Bangla, English, or Banglish
- Confirm cash-on-delivery orders in the same chat
- Share delivery time without leaving WhatsApp
What ITD Assistant does
From photo recognition to order follow-up — built for social selling in Bangladesh.
Image Recognition
Customers send a product photo on Messenger, Instagram, or WhatsApp. ITD Assistant recognizes the item and replies with the exact name, price, and options.
Waiting
ছবি পাঠান। উত্তর পান!
Drop a product photo in chat
Multilingual
Replies in Bangla, English, and Banglish, matching the way the customer wrote.
Complaint handling
Problem messages are detected and sorted into a Complaint queue for a fast human follow-up.
Social inbox
Facebook, Instagram, and WhatsApp sit in one dashboard with labels, filters, and assignment.
Comment automation
Public comments on Facebook and Instagram get a reply, then the buyer continues in DM.
Voice notes
Voice messages are understood and answered with the product, price, and next step.
Order management
Create and track cash-on-delivery orders beside the same social conversation.
Lead tags
Priority, top client, and high prospect labels keep the hottest chats at the top.
Android merchant app
Download ITD Assistant for Android — inbox, orders, and AI sales on your phone, always in sync with the desk.
Merchant Android app
Run your desk from your phone.
Download ITD Assistant for Android. Inbox, orders, and AI sales stay in sync with the web desk — every system update reaches the app automatically.
Prefer scanning? Use the QR code — it opens the download page on your phone.
Start in 3 simple steps
Connect your inboxes
Link Facebook Messenger, Instagram, and WhatsApp. ITD Assistant reads the catalog you already sell.
Train the replies
Set price, size, delivery, and cash-on-delivery rules in Bangla, English, or Banglish.
Let it sell
Buyers get an instant answer. Your team steps in only when a person should close the order.
Simple, transparent pricing
Start with 2 days free, then choose the social plan that fits your shop. Prices start in Bangladesh.
Try first
Free Trial
2 Days Free
See the social inbox on your own shop before you pay.
Contact SalesFEATURES
- 2 days of full access
- Messenger, Instagram & WhatsApp replies
- Bangla, English & Banglish
- Price, size & stock answers from your catalog
- 300 AI credits to test on real chats
Standard
/ mo
All basic social features for a shop that sells every day.
Contact SalesFEATURES
- One inbox for Messenger, Instagram & WhatsApp
- 24/7 AI replies in Bangla, English & Banglish
- Instant price, size & stock answers from your catalog
- Product photo matching for faster buyer replies
- Human takeover anytime — you stay in control
- Comment-to-DM ready for Facebook & Instagram
- Sales Agent training tuned to your shop tone
- 5,000 AI credits every month for real buyer traffic
Scale up
Pro
৳7,999/ mo
Full advanced automation and custom vision for a larger team.
Contact SalesFEATURES
- Everything in Standard — built for high-traffic shops
- 15,000 AI credits every month for heavy buyer chats
- Faster catalog photo matching for high-volume selling
- Voice-note understanding for busy Messenger buyers
- Smart complaint routing so tough chats reach you fast
- Broadcasts to re-engage leads and old customers
- Priority support when your shop can’t wait
- Built for 300+ messages/day without slowing down
Frequently asked questions
Everything you need to know about the product and billing.